HELLO, I'M
Khunaphat Srikaew.
Senior IT Onsite Support.
About
MY BACKGROUND
With over 7 years of IT support expertise, I bring a thorough knowledge of Service Desk systems and a record of enhancing business workflows. My proactive approach to customer service has yielded high satisfaction ratings and my technical skills have consistently led to significant improvements in IT department efficiency.
Education
WHAT I’VE LEARNED
2011-2014
Rangsit University (RSU) – Pathum Thani
Bachelor of Science : B.Sc. (Computer Scient)
Experience
WHERE I’VE WORKED
September 2022 – Present
Super Energy Corporation Public Co., Ltd.
-
Senior IT Onsite Support
๋July 2019 – September 2022
2007–2009
Pens Marketing & Distribution Co., Ltd.
-
IT Onsite Support
June 2018 – June 2019
Samutsakhonburana High School – Samutsakhon
Mathematics-Science Programme.
Professional One Co., Ltd.
-
IT Onsite Service Support
(Assigned Michelin Siam Group Company)
2004-2006
July 2016 - March 2018
Samutsakhonburana Middle school – Samutsakhon
Mathematics-Science Programme.
D.T.C. Enterprise Public Company Limited
-
IT Project Support
April 2015 - July 2015
Inter Vision Business Group Co., Ltd.
-
Web Online Marketing (Intern)
Graduate from RSU
Standby Helpdesk and Call Center
Onsite Dev Program
Config Right Scan
EGAT EV
Green Power Power Plant
Shareholder Meeting
MY TEAM
Skills
Experience using customer service skills in a business setting as a Customer Service Intern
Database
Management
Reporting
Troubleshoot and Diagnose
Support including issue , Repair, Followup and Onsite Service
My SQL, SQL Sever, MS Access
Work Assignment and Follow up
Work Summary Reporting Presentation, Daily Report
Impression
-
Opportunity to take care of the parent company.
-
I have always been trusty as solver in work.
-
I work well under pressure
Interests
Music
Photography
Travel
Cooking
Running
Reading